The following are important numbers where you can find the answers to many of your questions. If you require further assistance, please feel free to fill out the contact form below and we will do our best to help resolve your issue. B.C.N. Services has been chosen by the Association to be its management service.
For immediate assistance with attention to matters around the complex, please contact the management offices located across the street, in front of the Oceana Towers at:
Office Hours 7 a.m. to 11 p.m., Pacific Time, Mon-Wed
24 hours Thurs-Sun
Emergency Numbers for Rosarito Area
Oceana Towers Guard Shack
Red Cross Ambulance
From a Cell Phone
Telnor Repair Service
State Tourist Assistance Hotline 078
What is it? It is a phone line that provides information, orientation, counsel, support and follow-up to attend any situation the tourist visiting Baja California may demand, it operates 7 days a Week, 24 hours a day. The access is through cellular, conventional or public telephone with statewide coverage and soon to be accessed from cell phones.
How it works?
It is a call operation center, attended by bilingual personnel, highly qualified and service oriented that bases its performance in the use of the best-available communications technology.
It is comprised by 12 call assistance protocols and 5 protocols for emergencies. This guarantees an effective coordination with the 066 center of command (the equivalent of 911 in the U.S), with statewide coverage, to assist in emergencies.
12792 -9 Fracc. Del Prado
Phone: (011-52) (664) 608-0222
German Gedovius 10411, Zona Rió
Phone:(011-52) (664) 684-0461
Lomas del Monte 1614, Fracc. Agua Caliente
Phone:(011-52) (664) 681-6771
Revolución Ave. 1662-121
Phone:(011-52) (664) 685-6330
Ignacio Comonfort 9351, Zona Rió
Phone:(011-52) (664) 684-9868
Cantera 400-304 Edif. Ole, Playas de Tijuana
Phone:(011-52) (664) 680-1830
Revolución Ave.& corner of 6th St.
Phone:(011-52) (664) 688-3862
Cañón Johnson 2108, Downtown
Phone:(011-52) (664) 688-2663
H St. 940 between 3rd & 4th
Phone:(011-52) (664) 687-2843
E St., Downtown
Phone:(011-52) (664) 689-1208
Los Olivos 305, Fracc. Cubillas
Phone:(011-52) (664) 686-5780